
Digital Public Infrastructure & e-Governance in India: Reforms, State Initiatives & Bihar Case Study (2026). Relevant to Competitive Exams
Part A: Digital Public Infrastructure (DPI) in India
1. Meaning of Digital Public Infrastructure (DPI)
DPI refers to foundational digital systems that enable secure, interoperable, population-scale digital services across sectors such as finance, identity, payments, health, skilling, and governance.
Key characteristics:
- Open, interoperable, and scalable
- Government-backed digital rails
- Used by public & private sectors
- Enable innovation by third-party ecosystems
India is globally recognized for its “India Stack” DPI model.
2. Core Components of India’s DPI
India’s DPI can be grouped into three foundational layers:
A. Digital Identity Layer
- Aadhaar: World’s largest digital identity platform
- Used for authentication, DBT, e-KYC
B. Digital Payments Layer
- UPI, IMPS, AePS, RuPay
- Led to near cashless transactions, fintech boom
C. Data Exchange & Consent Layer
- DigiLocker (digital documents)
- Account Aggregator (AA) framework (data sharing in finance)
- ONDC (Open Network for Digital Commerce)
- ABDM Health Stack (Ayushman Bharat Digital Mission)
3. Key DPI Achievements
- India Stack exported to many countries
- UPI > world’s highest real-time digital transactions
- DBT system saved billions via leakages reduction
- Enabled inclusive digital governance, fintech growth, and startup ecosystem
Part B: Major e-Governance Reforms in India
India’s e-Governance evolved in phases:
Phase 1: Computerization (1990s)
- Passenger reservation (Indian Railways)
- Computerization of land records (COLR)
Phase 2: National e-Governance Plan (NeGP, 2006)
- Mission Mode Projects (MMPs) in key sectors:
✔ Passports
✔ Income Tax
✔ Railways
✔ MCA21
✔ NSDG (National Service Delivery Gateway)
✔ State Data Centers
Key institutions created:
- NIC, CERT-In, MeitY, DeiTy
Phase 3: Digital India Mission (2015 onwards)
Focus on Digital Infrastructure + Digital Services + Digital Literacy
Key initiatives:
- DigiLocker
- MyGov
- UMANG
- e-Sign
- e-KYC
- GSTN
- SWAYAM, DIKSHA
- e-SHRAM, NCS
- GeM (Government e-Marketplace)
- FASTag
- BharatNet
- Common Service Centres (CSCs)
Part C: E-Governance Transformation – Sector-wise
| Sector | Key Digital Reforms |
| Social Welfare | DBT, Aadhaar Seeding, PM-Jan Dhan |
| Finance | UPI, RuPay, AePS, e-RUPI vouchers |
| Health | ABDM, e-Sanjeevani telemedicine |
| Education | SWAYAM, NPTEL, DIKSHA, PM e-Vidya |
| Skilling & Employment | Skill India portal, NCS, e-Shram |
| Urban Governance | Smart Cities, Property tax GIS mapping |
| Justice Delivery | e-Courts, e-Filing, Virtual hearings |
| Trade & Commerce | ONDC, GSTN, GeM procurement |
| Transport | VAHAN, SARATHI, FASTag |
| Rural Access | BharatNet + CSC network |
Part D: DPI & e-Governance Reforms at the State Level
States are important because e-Governance is a State-subject heavy domain (land, police, local governance, health, welfare).
Examples of Progressive States:
- Karnataka: Bhoomi (land records), Khajane-II (treasury)
- Andhra Pradesh: MeeSeva services delivery
- Telangana: T-Wallet, T-App Folio, Dharani land registry
- Kerala: e-Health Kerala project, e-District rollout
- Maharashtra: MahaOnline services
- Tamil Nadu: e-Sevai centers, Digital land portals

Part E: Bihar-specific DPI & e-Governance Initiatives
Bihar has significantly expanded digital services, especially post-2015.
1. Governance & Service Delivery
- RTPS (Right to Public Services) Act digitalisation
→ Delivery of certificates like:
✔ Caste Certificate
✔ Income Certificate
✔ Residence Certificate - Bihar Right to Public Grievance Redressal Act Portal
- e-District Mission Mode Project (MMP)
- DAK Tracking & e-Office in secretariat
2. Land and Revenue Sector
- Bihar Bhoomi / Bihar Bhumi Portal
→ Online:
✔ Land records (Khatian)
✔ Mutation
✔ ROR (Record of Rights) - Bihar Bhumi GIS mapping
- Bihar SHAjog System (revenue court digitisation)
3. Social Welfare & DBT Systems
- Aadhaar-linked DBT used for:
✔ Scholarship schemes
✔ Old age pension
✔ Janani/Jeevika schemes - JEEViKA (BRLPS) uses digital SHG models for rural banking & credit
4. Digital Inclusion & Connectivity
- BharatNet Phase-II in Bihar
- Digital Panchayat initiatives for training local governance personnel
- CSC (Common Service Centres) network in rural areas
5. Health Sector e-Governance
- e-Sanjeevani telemedicine
- Health Management Information System (HMIS)
- Digital tracking under Poshan & RCH
6. Education and Skill
- DBT for student scholarships
- Student Credit Card Scheme via online portal
- Digital literacy via Kushal Yuva Program (KYP) through Bihar Skill Development Mission
7. Urban & Police Governance
- Safe City projects
- CCTNS for police & crime records
- Integrated Command & Control Centres under Smart Cities (Patna, Bhagalpur, Gaya)
Impact of DPI & e-Governance in Bihar
Positive outcomes include:
✔ Reduced bureaucratic delays
✔ Reduced corruption & middlemen
✔ Improved service access in rural areas
✔ Increased financial inclusion via SHGs & DBT
✔ Improved land transparency
Challenges (India & Bihar context)
- Digital divide & low literacy in rural areas
- Internet connectivity in remote blocks
- Data privacy & cybersecurity concerns
- Interoperability between departments
- Capacity constraints in local bodies
Way Forward
- Expand BharatNet & 4G/5G rural coverage
- Local language digital services (Hindi & regional)
- Strengthen data protection and privacy laws
- Digital skilling for frontline governance staff
- Promote DPI for agriculture, logistics & MSMEs

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